 There isn't a neat, simple solution to any human problem, let alone the problems of managing humans. That's because business is an intricate dynamic, involving different people doing disparate things to achieve many goals. And if finding a single answer to the problems of people management is difficult, it's futile to think there's a single element that will make that complex dynamic perform at peak.
The fact is, there are 12 of them.
12: The Elements of Great Managing by Wagner and Harter, reveals how human nature affects business performance, why legislating processes dooms outcomes, and why praising employees yields such high profits.
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